Frequently Asked Questions

Please read our FAQ about Purchase Orders before sending us a message.

What is the cost of shipping on PO's?

Shipping costs are the same as purchased through the online store or negotiated costs.

Which payment methods are accepted from PO's?

Payments by a mailed check or payment by credit card over the phone are accepted. All major credit cards are accepted.

How long will delivery take?

Standard Ground Shipping takes between 5-7 business days.

Some items may be longer due to manufacture issues or packaging and handling time.

How secure is shopping in the Online Shop? Is my data protected?

All data including is encrypted. This includes your credit card information and login password. Not even our employees will have access to this information.

 

What exactly happens after ordering?

We will confirm the order by email. When your package is ready to ship, we will email the tracking number. We will also email you when the package has been delivered.

Do I receive an invoice for my order?

Yes, all orders are provided Purchase Order Slips or an Invoice upon delivery. 

Submit PO at Checkout:

You can check out from the website without paying. Just click on “Purchase Order – NET 30”; it will look like the below:

 

Send us your PO:

✓ Email (Prefered): support@medcentralsupply.com
✓ Fax: 888.844.3875

PLEASE NOTE: All Purchase Orders that come by mail or fax must have a valid email address.

 

Municipalities, Universities, Public Schools, or Government Agencies:

  • Purchase Orders from Public Organizations such as Municipalities, Universities, Public Schools, or Government Agencies are accepted
  • No need to fill out a credit application
  • Net 30 day payment terms
  • Purchase Order must be pre-approved by your department
  • Purchase Orders must be mailed, faxed, or emailed before we process it

Remittance Address: 

MedCentral Supply Co.
5 Race St, Pittsburgh, PA 15202

or 

Call 800-641-4342