Frequently Asked Questions

Please read our FAQ about Purchase Orders before sending us a message.

What is the cost of shipping on PO's?

Shipping costs are the same as purchased through the online store or negotiated costs.

Which payment methods are accepted from PO's?

Payments by a mailed check or payment by credit card over the phone are accepted. All major credit cards are accepted.

How long will delivery take?

Standard Ground Shipping takes between 5-7 business days.

Some items may be longer due to manufacture issues or packaging and handling time.

How secure is shopping in the Online Shop? Is my data protected?

All data including is encrypted. This includes your credit card information and login password. Not even our employees will have access to this information.


What exactly happens after ordering?

We will confirm the order by email. When your package is ready to ship, we will email the tracking number. We will also email you when the package has been delivered.

Do I receive an invoice for my order?

Yes, all orders are provided Purchase Order Slips or an Invoice upon delivery. 

Our Location

MedCentral Supply
500 Huntington Ave, #110
Pittsburgh, PA 15202

Hours Of Operation


Mon – Fri:    9:00AM – 5:30PM ET
Saturday:    9:00AM – 2:00PM ET

Customer Service:

Mon – Fri:    9:00AM – 5:00PM ET
Saturday:    9:00AM – 2:00PM ET

Phone:   800-604-4342
Fax:   412-202-2178


To send us a Purchase Order, please visit the Purchase Order page.